Manufacturer's Warranty
Everything we sell is warrantied from day one.
No grey-market stock, no registration games, no exclusions we didn't tell you about. Every machine carries its manufacturer's full warranty — and the claim comes back through us.
Need to make a claim?
Don't start with the manufacturer. We opened the dealer account and we have your order, so we can usually diagnose it on the phone and file it faster than you can. Have your order number, the model and serial from the machine's plate, and photos of the fault.
Live chat is the fastest way to send photos. Attach them right in the chat window and we can look at the fault while you're still standing next to the machine.
Damaged in transit? Don't sign yet.
Freight damage is a carrier claim, not a warranty claim, and it has a short window. Inspect the crate before the driver leaves, note any damage on the delivery receipt before you sign, photograph it, and tell us within 48 hours. We'll file the claim and arrange a replacement or refund at no cost to you.
Warranty covers defects in materials and workmanship for the period set by each manufacturer — terms vary by brand and by model. Normal wear items and damage from misuse, overloading, modification or lack of maintenance are excluded. Returning a machine you simply no longer want is a different process — see our Return & Refund Policy.